Welcome to Emmerxion! These Terms and Conditions govern your use of our products and services, including product sales agreements and service sales agreements. By accessing and using our products and services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our products and services.
1. Product Sales Agreement
1.1. Product Description:
- Emmerxion offers various products for sale, each accompanied by a description outlining its features, specifications, and pricing.
1.2. Ordering Process:
- By placing an order for a product, you warrant that you are legally capable of entering into a binding contract and that all information you provide is accurate and complete.
- Emmerxion reserves the right to refuse or cancel any order at any time for any reason, including but not limited to product availability or errors in pricing or product information.
1.3. Pricing and Payment:
- The prices for products are as displayed on the website or other sales channels at the time of purchase.
- Payment for products must be made in full at the time of order placement unless otherwise agreed upon in writing by Emmerxion.
1.4. Delivery:
- Delivery of products will be made to the address provided by you at the time of order placement.
- Emmerxion will use reasonable efforts to deliver products within the specified timeframe, but does not guarantee delivery dates or times.
1.5. Product Inspection and Returns:
- Upon receipt of a product, you should inspect it carefully for any defects or damage.
- If you are not satisfied with the product for any reason, you may be entitled to return it in accordance with Emmerxion’s Return Policy.
1.6. Return Policy:
- You have 30 days from the date of purchase to return an item for a refund or exchange.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also have the original receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- If you would like to exchange an item for a different one, please contact us to discuss exchange options.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
2. Service Sales Agreement
2.1. Service Provision:
- Emmerxion provides IT services, digital marketing, and web development solutions tailored to meet your specific requirements. We endeavour to deliver high-quality and reliable services based on your preferences and objectives.
- The scope, timeline, and cost of the services will be mutually agreed upon before commencing any work.
2.2. Use of Services:
- You may use our services solely for lawful purposes and in accordance with these Terms and Conditions.
- You are responsible for providing accurate and complete information necessary for the provision of our services.
2.3. Intellectual Property:
- Emmerxion retains all intellectual property rights, including copyrights, trademarks, and trade secrets, associated with the services, software, designs, and content provided to you.
- You may not reproduce, modify, distribute, or use any of our intellectual property without our explicit written consent.
2.4. Data Privacy and Security:
- We value your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, processing, and storage of your data as described in the Privacy Policy.
- While we take every reasonable measure to secure your data, we cannot guarantee absolute security, and you use our services at your own risk.
2.5. Disclaimer of Warranties:
- Emmerxion makes no warranties or representations, express or implied, regarding the accuracy, completeness, or reliability of our services or the content provided.
- Our services are provided on an “as-is” and “as available” basis. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.
2.6. Limitation of Liability:
- Emmerxion shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages.
- You agree to indemnify and hold Emmerxion, its employees, directors, and partners harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our services or violation of these Terms and Conditions.
2.7. Termination:
- We reserve the right to terminate or suspend your access to our services at any time for any reason, without prior notice.
3. General Terms
3.1. Amendments:
- Emmerxion may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the revised date will be mentioned at the top of the page. Your continued use of our services after any changes indicates your acceptance of the updated Terms and Conditions.
3.2. Governing Law:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Thank you for choosing Emmerxion as your IT service, digital marketing, and web development partner. If you have any questions or concerns about these Terms and Conditions, please contact us at sales@emmerxion.com.